Terms and Conditions - Flat Clearance Shoreditch

General Terms

These terms and conditions constitute a legally binding agreement between you and Flat Clearance Shoreditch. Please read them carefully before using our services.

Services Provided

• Residential Clearance: Comprehensive removal of household items.
• Commercial Clearance: Efficient clearance of office and commercial spaces.
• Junk Removal: Eco-friendly disposal of unwanted items.
• Specialized Disposal: Handling of hazardous or delicate items.

Booking and Scheduling

All services must be booked in advance. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed. Bookings are confirmed upon receipt of payment.

Payment Terms

Our payment terms ensure a smooth transaction process for both parties involved.

Payment Methods

Payments are due at the time of booking unless otherwise agreed upon. We accept major credit and debit cards, and bank transfers. Cash payments are also an option for in-person transactions.

• Credit/Debit Cards
• Bank Transfers
• Cash Payments

Cancellation Policy

If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee equivalent to 50% of the service cost.

Liability and Insurance

Your peace of mind is our priority. We ensure that our services are reliable and secure.

Responsibility for Items

Flat Clearance Shoreditch is responsible for items from the time they are collected until they are delivered to the designated location. It is your responsibility to ensure that items are accessible and ready for clearance.

Insurance Coverage

We provide insurance coverage for all items during the clearance process. In the unlikely event of damage or loss, we will compensate you as per our insurance policy terms.

Customer Responsibilities

To ensure a seamless clearance process, customers must adhere to the following responsibilities:

Preparation for Clearance

• Ensure all items are packed appropriately.
• Label boxes clearly to facilitate efficient handling.
• Remove any personal valuables or sensitive documents.

Accessibility of Property

Provide clear access to the property for our clearance team. This includes ensuring that parking spaces are available and that there are no obstructions that could delay the clearance process.

Legal Considerations

These terms and conditions are governed by the laws of the United Kingdom. By using our services, you agree to comply with all applicable laws and regulations.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

In the event of a dispute, we encourage you to contact us directly to seek an amicable resolution. If a resolution cannot be reached, disputes will be handled through the appropriate legal channels.

Amendments to Terms and Conditions

Flat Clearance Shoreditch reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

Termination of Services

We reserve the right to terminate our services at our discretion, including but not limited to violations of our terms and conditions, fraudulent activities, or any behavior deemed inappropriate by our team.

Privacy Policy

Your privacy is important to us. We ensure that all personal information provided during the booking and clearance process is handled in accordance with our privacy policy. We do not share your information with third parties without your consent, except as required by law.

Intellectual Property

All content provided by Flat Clearance Shoreditch, including text, graphics, logos, and images, is the property of the company and is protected by intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

Force Majeure

We are not liable for any failure to perform our services due to circumstances beyond our control, including but not limited to natural disasters, acts of government, or other unforeseen events that prevent the execution of our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Flat Clearance Shoreditch regarding the use of our services and supersede all prior agreements or understandings, whether written or oral.

Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.